Shipping policy

Lost, Stolen, or Damaged Packages

If your package is lost in transit, please contact us within 14 days of the estimated delivery date and we will work with the carrier to resolve the issue.

If your order arrives damaged, please take photos and contact us within 48 hours of delivery at [SUPPORT EMAIL].

We are not responsible for packages marked as delivered by the carrier but reported as missing. We recommend filing a claim directly with the carrier in such cases.

 

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Incorrect Shipping Address

Please verify your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout. Contact us immediately at [SUPPORT EMAIL] if you need to make a change — we can only update the address before the order is dispatched.